WESTERN HELIX SUPPLIES

WEBSITE TERMS OF USE

These Terms of Use (“Terms”) govern your access to and use of the Western Helix Supplies website, products, services, communications, and related offerings. By accessing or using our website, submitting a request for information or quote, creating an account, placing an order, or otherwise engaging with Western Helix LLC d/b/a Western Helix Supplies (“Western Helix,” “Company,” “we,” “our,” or “us”), you agree to be bound by these Terms.

If you do not agree to these Terms, you should discontinue use of the website and services.

1. Company Information

Western Helix Supplies is a commercial supplier and distributor of janitorial, sanitation, PPE, paper products, facility maintenance consumables, and related products serving commercial organizations and facilities.

Western Helix Supplies is not the manufacturer of most products offered for sale unless expressly identified otherwise.

2. Eligibility

You must be at least 18 years of age and legally authorized to act on behalf of yourself or your organization when using our website or services.

By using our website, you represent and warrant that you possess the authority to enter into legally binding agreements.

3. Permitted Use

You may use the website solely for lawful business and informational purposes.

You agree not to:

·      Use the website for unlawful purposes;

·      Interfere with website operations;

·      Attempt unauthorized access to systems or data;

·      Upload malicious software or code;

·      Misrepresent your identity or affiliation;

·      Submit false, inaccurate, or misleading information;

·      Copy, reproduce, distribute, or exploit website content without authorization.

4. Product Information and Availability

Western Helix strives to provide accurate descriptions, specifications, images, pricing, and availability information.

However:

·      Product specifications may change without notice;

·      Manufacturers may discontinue products;

·      Product packaging may differ from website images;

·      Colors and appearances may vary;

·      Availability is not guaranteed.

All product information is provided for general informational purposes and is subject to change.

5. Product Images and Representations

Product images, graphics, illustrations, packaging photographs, and promotional materials are provided for illustrative purposes only.

Actual products may vary in appearance, packaging, labeling, dimensions, color, branding, or specifications.

Western Helix is not responsible for manufacturer changes made after publication of website content.

6. Quotes and Estimates

Any quote, estimate, proposal, pricing schedule, or recommendation provided by Western Helix:

·      Is non-binding unless expressly accepted by the Company;

·      Is subject to product availability;

·      May expire without notice;

·      May be revised due to supplier cost changes, freight adjustments, taxes, or operational factors.

Submission of a Request for Quote does not create a contractual obligation.

7. Orders and Acceptance

Orders are not accepted until confirmed by Western Helix.

We reserve the right to:

·      Reject any order;

·      Limit quantities;

·      Cancel orders;

·      Correct pricing errors;

·      Require additional verification.

Acceptance occurs only upon issuance of an order confirmation or fulfillment of the order.

8. Third-Party Products

Western Helix distributes products manufactured by third parties.

We do not manufacture, design, or independently certify most products offered for sale.

Any warranties, certifications, safety information, performance claims, or manufacturer representations belong solely to the product manufacturer.

9. No Professional Advice

Information presented on this website does not constitute:

·      Medical advice;

·      Legal advice;

·      Regulatory advice;

·      Safety compliance advice;

·      Environmental compliance advice;

·      Occupational health advice.

Customers are responsible for evaluating product suitability for their intended use.

10. Intellectual Property

All website content, including:

·      Logos

·      Branding

·      Text

·      Graphics

·      Website design

·      Images

·      Documents

·      Downloads

are owned by or licensed to Western Helix and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written consent.

11. User Submissions

Information submitted through:

·      Contact forms

·      Quote request forms

·      Email communications

·      Account registrations

·      Surveys

may be used to respond to inquiries, prepare quotes, manage accounts, and improve services.

You represent that information submitted is accurate and authorized.

12. Electronic Communications

By contacting Western Helix or submitting information through the website, you consent to receive communications through:

·      Email

·      Telephone

·      SMS/text messaging

·      Website notifications

·      Electronic documents

where permitted by applicable law.

You may opt out of marketing communications at any time.

13. Third-Party Links

Our website may contain links to third-party websites.

Western Helix does not control or endorse such websites and is not responsible for their content, practices, products, or services.

Use of third-party websites is at your own risk.

14. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WESTERN HELIX DISCLAIMS ALL WARRANTIES, INCLUDING:

·      MERCHANTABILITY

·      FITNESS FOR A PARTICULAR PURPOSE

·      NON-INFRINGEMENT

·      ACCURACY

·      COMPLETENESS

·      AVAILABILITY

WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WESTERN HELIX SHALL NOT BE LIABLE FOR:

·      INDIRECT DAMAGES

·      INCIDENTAL DAMAGES

·      SPECIAL DAMAGES

·      CONSEQUENTIAL DAMAGES

·      LOSS OF PROFITS

·      LOSS OF BUSINESS

·      LOSS OF DATA

·      BUSINESS INTERRUPTION

ARISING FROM THE USE OF THE WEBSITE OR PRODUCTS.

IN NO EVENT SHALL OUR LIABILITY EXCEED THE AMOUNT PAID FOR THE APPLICABLE PRODUCT OR SERVICE.

16. Indemnification

You agree to defend, indemnify, and hold harmless Western Helix, its owners, managers, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from:

·      Your use of the website;

·      Violation of these Terms;

·      Misuse of products;

·      Violation of applicable laws.

17. Force Majeure

Western Helix shall not be liable for delays or failures caused by events beyond reasonable control, including:

·      Natural disasters

·      Labor disruptions

·      Transportation interruptions

·      Supplier shortages

·      Government actions

·      Utility failures

·      Public health emergencies

18. Modifications

Western Helix may modify these Terms at any time.

Updated versions become effective upon posting to the website.

Continued use of the website constitutes acceptance of revised Terms.

19. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, without regard to conflict-of-law principles.

20. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

21. Contact Information

Questions regarding these Terms may be directed to:

Western Helix Supplies
Western Helix LLC
8615 ½ S 5th Avenue, Inglewood, Los Angeles, CA 90305 
(310) 484 - 9836
contact@westernhelix.com

Effective Date: June 1, 2026